About / FAQ
What is SecureMail?
SecureMail is a free secure contact-form service that lets blog, website, and forum owners receive inquiries without exposing their email address to visitors. In operation since 2005, it is used by many sites today.
Key Features
- Completely free — no signup, usage, or metered fees
- Email address stays hidden — visitors never see your email while sending you messages
- Spam protection built in — built-in filters block bots and spam submissions automatically
- No ads on your site — we never insert SecureMail ads into your pages
- Commercial use OK — individuals and businesses alike, commercial sites included
- Japanese & English — auto-detects browser language
- Mobile friendly — responsive design for phones, tablets and desktops
- Verified email registration — a confirmation email ensures only the address owner can sign up
- Self-service My Page — view messages, export CSV, change email, and cancel from one dashboard
How to Use
- Enter your email on the landing page under the "Register" tab
- Click the link in the confirmation email to complete registration
- Place the issued URL as a link on your website
- Visitors submit the form; you receive a notification email
- From My Page you can browse history, export data, change your email, or cancel
Frequently Asked Questions
Basics
Q. How much does it cost?
It is completely free. No signup, monthly, or usage fees. Operating costs are covered by sponsor advertising (AdSense) on our landing pages.
Q. Can I use it commercially?
Yes. Personal sites, corporate sites, e-commerce sites, portfolios — any use is permitted.
Q. Can I have multiple accounts?
Yes. Register multiple times with different email addresses to manage separate form URLs for different sites. Each is a separate My Page login.
My Page & sign-in
Q. What is My Page?
A self-service dashboard for registered form owners. View received messages, export CSV, change your email address, and cancel — all without contacting support. Visit My Page to access.
Q. Do I need a password to sign in to My Page?
No password. Enter your registered email on the sign-in page; we email you a magic link. Click it to sign in. Links expire after 15 minutes.
Q. I forgot my issued URL
Sign in to My Page; your form URL is shown on the dashboard with a copy button.
Q. The sign-in link didn't arrive
Check your spam folder first. If still missing, verify the email matches your registered address and that the account is active (not cancelled).
Q. How do I change my email address?
Sign in to My Page → "Account info". Flow: (1) enter the new address → (2) confirmation link is sent to the new address → (3) click it to apply the change → (4) the old address gets a notification email. Duplicate addresses are rejected.
Q. Is it safe to leave a session open?
My Page sessions are browser-only and end when you close the browser. We still recommend signing out on shared computers; signing back in just takes one email.
Messages & data
Q. Where can I read received messages?
Two ways: (1) click the read URL inside the notification email (classic flow), or (2) sign in to My Page and use the "Messages" list with unread badges.
Q. Can I download all messages at once?
Yes. From My Page → "Export" you get a CSV file that opens directly in Excel, Google Sheets, or Numbers. It includes sender name, email, subject, body, received date, sender IP, browser info, and referring page.
Q. I haven't received a notification email
Check your spam folder. Notification emails come from the kodama.com domain. Even if email delivery fails, you can read messages directly by signing in to My Page.
Q. Are messages backed up?
We do not guarantee per-account backups. We recommend periodically exporting CSV from My Page to keep a local copy.
Cancellation
Q. How do I cancel my account?
Sign in to My Page → "Cancel". Data isn't deleted immediately; there is a 30-day grace period.
Q. Can I restore a cancelled account?
Yes, within 30 days. Re-register the same email from the landing page and the account (and all messages) is restored. After 30 days, data is permanently deleted and cannot be restored.
Q. I want to keep my data before cancelling
Export CSV from My Page first. The 30-day grace lets you sign back in too, but a local backup before cancelling is recommended.
Other
Q. Is there an API?
Not currently. The service is designed for browser-based use only.
Q. Is there compensation for downtime?
The Service is provided "as is" with no warranty of availability or accuracy. See our Terms of Service.
Q. How can I contact you?
You can contact us through our own Service: SecureMail contact form